Terms & Condition

Booking Terms & Conditions                               

  1. Down Payment

To secure place, 20% down payment is required to make in advance as per the company policy.

20% - If more than eight weeks prior to arrival date

Please contact us if this will cause you a problem; we do try to be flexible

  1. How to pay your deposit

You can choose two different ways of making payment:

  1. Bank Transfer:

 Account Holder's Name: Mount Face Nepal treks and Expedition Pvt. Ltd

 Account No.:  01615230603

 Bank's Name: Siddhartha Bank

 Bank's Address: Thamel, Kathmandu, Nepal.


  1. Process of Credit Card Payment

-To pay the trip bill by offline credit card you need to submit the following documents to our company attesting in the mail:

-A copy of passport

-A Copy of your Credit Card of either side

-An authorization letter mentioning the Bill Amount inclusive of bank charge.

An authorization letter mentioning the Bill Amount inclusive of bank charge.

-A Passport size Photo

-In a case of failure of on-time payment, as required Mount Face Nepal will not be compelled to provide the services as per the bookings and agreement made between us.


  1. Payment of the Balance

Rest amount can be paid in our office after your arrival. If you choose to settle your holiday balance by credit card a handling charge of 4% on the outstanding balance is made. There is no handling charge for payment by bank transfer.

  1. Last Minute Booking


  1. Refund

No refund will be made for 20% deposit amount in case of cancellation of trip for any other else reason. Having paid full amount of any trip, you will get your money back but still cancellation charge (20%) is invoiced to you. Written notification of your cancellation should be made to cancel any trip.

  1. Supplement Charge

On our holidays tour / trek packages, rooms or tents are provided in twin sharing basis. Thus, single room supplement charge will be imposed to client who does not have another tour participant to share room /tent with.

  1. Incomplete Tour

No refund will be made to clients who drop out from the journey regardless of whatever portions remain unused in the itinerary.

  1. Unforeseen Circumstances

If Mount Face Nepal trekking Company cancels your trip because of unforeseen circumstances like war, natural disasters, conflict, unfavorable climate etc., we will be happy to refer you alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all money paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of this booking are entirely your responsibility.

  1. Clients' Responsible

A tour / trek guide who represents  Mount Face Nepal Trekking Company deserves all authority during your tours. If you commit any unlawful act, you are responsible to leave the tour.

  1. Impact on your journey

We put our every effort to ensure comfortable traveling of yours, but it is must to understand that what you might be accustomed to in the western affluent countries, the Himalayan countries can’t afford such facilities.

  1. Travel Insurance

You must purchase comprehensive travel insurance package against medical, natural calamity, helicopter evacuation, personal accident, trip cancellation etc. This is strongly suggested to all our  clients.

  1. Tour Amendment

To make alterations of any trek / tour itinerary, prior notice is requested. You’re advised to stay in touch with us. But occasionally, you may be obliged to do so en route under certain circumstance for instance bad weather etc.

  1. Papers & Documents

All necessary documents should be presented in sequence for example to issue visa, necessary permits etc. We’re not accountable in case of any trip formality not completed in time before the trip departs on the absent of essential papers and documents.

  1. Flight Delay/Cancellation

There is virtually possibility of flight delay or postponement for notorious weather in Himalayan regions which could be happened, in particular, in Everest region (Lukla), Jomsom, Dolpa, Simikot and Jumla region etc. In such case your itinerary will be modified.

If you have any other queries, Please feel free to contact us.